Step-by-Step Guide: How to Reset a Maytag Commercial Technology Washer

By Daniel RodriguezLast Updated July 31, 2025

Understanding Maytag Commercial Technology Washers

Maytag commercial technology washers are renowned for their reliability, durability, and advanced features tailored for heavy-duty use. However, like any complex appliance, they can experience occasional glitches, error codes, or performance issues. Knowing how to reset your Maytag commercial washer can be invaluable when seeking to restore normal function without the need for immediate professional service. This guide provides comprehensive, actionable instructions for users of varying technical experience, including step-by-step processes, alternative approaches, and practical troubleshooting advice.

Why Resetting Your Washer May Be Necessary

Resetting a Maytag commercial technology washer can help resolve a range of common issues, including:

Unresponsive control panels or touchscreens
Lingering error codes after a malfunction
Cycles that fail to start, pause, or complete
Frozen or stuck cycle selections
Minor software glitches impacting performance

Regular resets are not typically required for daily operation, but knowing when and how to perform a reset can save time and prevent unnecessary service calls. Always consult your user manual for model-specific troubleshooting steps and safety recommendations.

General Reset Procedure for Most Maytag Commercial Washers

Most Maytag commercial technology washers do not feature a dedicated reset button. Instead, a hard reset, which clears minor software errors, can be performed using the following steps:

Power Off the Washer: Ensure the machine is not running a cycle. If needed, press the “Power” or “Cancel” button to stop operation.
Unplug from the Electrical Outlet: Disconnect the washer from its power source. Leave it unplugged for at least one minute. This allows any residual electrical charge to dissipate, clearing minor faults.
Plug Back In: After waiting, reconnect the washer to the power supply.
Wait for Initialization: Give the machine a couple of minutes to reboot and restore its settings.
Select and Start a Cycle: Choose your desired cycle, ensure the washer door is securely closed, and press “Start.” Monitor the washer to confirm proper operation.

This process resolves many basic control and software-related issues. If your washer continues to display error codes or fails to operate normally, consult the user manual or proceed with advanced troubleshooting steps. [1] [3]

Model-Specific Reset and Calibration Methods

MAT20CS and MAT20MN Top Load Washers

Certain Maytag commercial washers, such as the MAT20CS and MAT20MN models, require a specific dial sequence for a successful reset. To perform this reset:

Set the control dial to the “Mixed” position.
Quickly turn the dial from “Mixed” to “Delicates,” then back to “Mixed,” then to “Normal,” and return to “Mixed,” then again to “Normal.” Each turn must be completed in less than six seconds for the reset to register.
Observe the indicator lights; all should begin flashing. Turn the dial one more time to “Mixed” and then back to “Normal.”
Hold down the “Start” button for five seconds. The lights will flash and, once they stop, the reset is complete.

If you make a mistake or take too long during the sequence, return the dial to “Mixed,” wait 10-20 seconds, and retry the procedure. [2]

Recalibration and Advanced Diagnostic Modes

For newer Maytag washers with more advanced digital interfaces, entering diagnostic or recalibration modes can often resolve stubborn operational or sensor issues. A recalibration resets internal sensors and software to factory settings, which can be especially useful after repairs or persistent error codes. While procedures vary by model, the following approach is common for many recent Maytag washers:

Ensure the washer is in standby mode (plugged in but not running any cycles).
Press a specific combination of buttons or turn the cycle selector dial according to the instructions in your user manual. For example, some models require you to turn the dial in a set sequence or press certain buttons rapidly to access diagnostic modes.
Once in diagnostic mode, follow on-screen or indicator instructions to select recalibration or reset. This may involve holding “Start” or “Power” for several seconds or turning the dial to a designated position.
The recalibration process typically takes a few minutes, during which the washer may lock and unlock the lid, run its valves, and perform short agitation cycles. When complete, the machine will unlock and return to standby.

Always refer to your washer’s user manual for the exact steps needed for your specific model. If you do not have a manual, you can search for your model number on the official Maytag website or request a digital copy from customer support. [4] [5]

Addressing Persistent Issues

If your washer continues to experience problems after following the above reset procedures, additional troubleshooting is recommended. This may include:

Checking for and clearing any physical obstructions in the washer drum, drain pump, or filter
Ensuring the water supply is uninterrupted and hoses are not kinked or blocked
Verifying that the door or lid is properly latched (most washers will not operate if the door is ajar)
Consulting the error code list in your user manual to interpret and resolve specific codes
Performing a factory reset if available (some newer models allow this through the digital control panel)

If these solutions do not resolve your issue, it may be time to contact Maytag’s official customer support or a qualified appliance technician. When doing so, have your washer’s model and serial number on hand for faster service. Support contact information can be found on the official Maytag website or in your washer’s documentation. [3]

Alternative Approaches and Preventive Tips

If a reset only temporarily solves your problem, or if the washer repeatedly requires resetting, further action may be needed. Consider these preventive measures:

Regular Maintenance: Routinely clean the washer drum, detergent dispenser, and filter screens to prevent buildup that can lead to performance issues.
Proper Loading: Avoid overloading the washer, as this can strain the motor and lead to errors.
Power Supply Stability: Ensure your washer is plugged into a grounded outlet and protected from power surges that may cause electronic malfunctions.
Software Updates: If your washer features Wi-Fi connectivity or digital controls, check if firmware updates are available through the manufacturer.

By following these practices, you can minimize the need for resets and extend the life of your washer.

Accessing Support and Further Resources

Detailed guidance for your specific model can be found in your washer’s user manual or by searching for your model number followed by “reset instructions” on the official Maytag website. If you are unable to resolve your issue, you can contact Maytag customer support through their official helpline or submit a service request online. For persistent or complex issues, consider scheduling a service appointment with an authorized technician who has experience handling Maytag commercial technology washers.

Key Takeaways

Resetting a Maytag commercial technology washer is a straightforward solution to many common operational problems. By following the general hard reset procedure, using model-specific dial sequences, or performing diagnostic recalibrations, most users can restore functionality and avoid unnecessary downtime. Always refer to your official user manual and seek expert assistance when issues persist or safety is a concern.