Groupon is an online deal-finding marketplace that offers coupons and promo codes for its already discounted goods and services. Customers can find these coupons and discounts through HotonDeals, which provides cash back and discounts on products and services found at Groupon. To get Groupon discounts, customers can select from a list of offers and promotions that are regularly updated. However, Groupon does not allow coupon stacking, but customers can purchase multiple quantities of products and apply coupon codes to their entire shopping cart to maximize savings.
Groupon does not have in-store or curbside pickup options since it is an online marketplace. To sign up for rewards with Groupon, customers can provide their email address for future promotions and marketing purposes. However, as of 2019, Groupon no longer offers a rewards program and the Groupon Bucks program has been canceled.
Groupon's shipping policy varies depending on the merchant. If a delivery window has passed, Groupon recommends contacting the merchant directly. Some deals do not automatically ship from Groupon, so customers should reach out to the merchant's support team for orders placed on their websites. Groupon continually updates their shipping code deals to provide customers with the most up-to-date free shipping information. Customers can also find free shipping at merchant stores like Amazon, Macy's, Costco, Walmart, and more.
Groupon's return policy states that final-sale orders cannot be canceled or returned. This information can be found in the fine print on each deal page. For Local deals, customers can receive a refund within three days of their purchase date. Unredeemed Local Groupons that are not final sale can be traded in for another Groupon deal until the voucher's expiration date. For Groupon Goods, customers must cancel the order before it's processed or go through the merchant's return process.
Groupon offers sales and discounts on various goods and services, including restaurants, big box retailers, local shops, and vacations. However, Groupon does not price match as the company already offers discounts on many full-priced items and services.